End-User License Agreement

Last updated 2026-10-12

This End-User License Agreement (“Agreement”) is between Spaulding Labs LLC (“Spaulding Labs LLC”, “we”, “us”) and the business or person that creates an account for MetalTrack:Time (“you”, “Customer”). By creating an account, connecting MetalTrack:Time to QuickBooks Online, or using MetalTrack:Time, you agree to this Agreement.

1. What MetalTrack:Time does

MetalTrack:Time is a time-clock service. Your employees clock in and out by entering a clock number on a tablet at your location, using the MetalTrack:Time iPad app or a web browser. MetalTrack:Time pairs each clock-in with its clock-out and writes each of those shifts to your QuickBooks Online company as a time activity, with its start time, end time, and hours. It reads your employee list from QuickBooks Online so you can choose the people who use the time clock.

2. License

We grant you a non-exclusive, non-transferable, revocable right to access and use MetalTrack:Time, including the MetalTrack:Time iPad app, for your own internal business purposes during your subscription term. You may not resell, sublicense, reverse-engineer, or attempt to gain unauthorized access to the service or its infrastructure.

3. Your responsibilities

• You are responsible for the accuracy of the time data your employees enter and for reviewing hours before relying on them for payroll.
• You are responsible for keeping your account credentials, your two-step verification device, and your employees’ clock numbers secure, and for the actions of every user and time-clock device you enroll.
• You must have the right to provide us with the employee information you enter or that we read from your QuickBooks Online company.
• You are responsible for compliance with wage-and-hour, recordkeeping, and privacy laws that apply to your business.

4. Recordkeeping — important

MetalTrack:Time keeps raw clock-in and clock-out events only for a short period (about one week after they reach QuickBooks Online), and keeps a searchable record of each shift only for the archive length your plan includes. After your hours are written to QuickBooks Online, QuickBooks Online is the system of record and you are the recordkeeper. Applicable law may require you to retain time records for years. Do not rely on MetalTrack:Time as your long-term time-record archive.

5. Fees

New accounts start with a free trial. You add a payment method during setup and are not charged until the trial ends. Subscription fees are billed through our payment processor (Stripe) on the plan in effect when you subscribe: a base monthly fee, a monthly fee for each active employee, a monthly fee for each kiosk beyond those your plan includes, and any archive add-on you choose. Your Billing page shows the current breakdown. Fees are charged in advance and are non-refundable except where required by law. If payment fails, we may suspend the service after a grace period. A suspended account cannot record new punches, and its portal becomes read-only: you can still view your data and contact support. Hours already collected continue to sync to QuickBooks Online during the grace period.

6. Availability; no warranty

MetalTrack:Time is provided “as is” and “as available”. We do not warrant that it will be uninterrupted or error-free, or that every clock event will reach QuickBooks Online without delay. To the maximum extent permitted by law, Spaulding Labs LLC disclaims all implied warranties.

7. Limitation of liability

To the maximum extent permitted by law, Spaulding Labs LLC will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or payroll errors. Our total liability for any claim arising out of this Agreement is limited to the amount you paid us for MetalTrack:Time in the twelve months before the claim.

8. Termination

You may cancel at any time from your Billing page, and you can restart a canceled subscription from the portal for as long as your account exists. We may suspend or terminate the service for non-payment or material breach. On termination we disconnect from your QuickBooks Online company and delete your account data after a short wind-down period; a data export is available on request before deletion.

9. Changes

We may update this Agreement. Material changes will be posted here with a new “last updated” date and, where practical, notified by email. Continued use after a change means you accept it.

10. Governing law

This Agreement is governed by the laws of Missouri, USA, without regard to conflict-of-law rules.

11. Contact

Questions about this Agreement: support@metaltrack.net.